Introduction to Health Information Exchange – [EXC7_100]

Categories: EHR Foundations
Includes lifetime access

Course Overview

Introduces decision makers, technical implementers and information managers to the concepts and requirements for safe and efficient information messaging, including an introduction to the HL7 family of standards

Why this course

Interoperability is a key work in healthcare today.  Accuracy and computable information exchange is a key requirement of information interchange in healthcare. The healthcare system has many disparate information systems, each has information represented in different ways, languages and for different purposes. Interoperability is the desired state where each of these systems is able to exchange information in a manner that retains meaning and intent of the communication. Interoperability also supports cost effective information systems in a healthcare system that shares information. Through standard message formats single interfaces can be used that support ‘plug and play’ information exchange environments without the cost of individual crafting of every message between different systems.

Who should do this course?

This course has been developed to assist those without a technical background to understand the importance and place of information messaging, and to give an introduction to those who need more technical skills as a starting point to studying more about HL7 messaging.

How will I benefit

At the completion of this course, you should be able to:

  • Describe the purpose of health care messaging
  • Describe the general requirements for sharing health information
  • Describe Australian health care messaging environment
  • Describe International health care standards environment

Structure and what to expect

You will be able to complete this course in around 3 hours

You will be able to complete this course in around 3 hours and have up to 1 month to work through the material. The course is online and there are tutors to answer your questions and provide support.

Text and Materials Provided

The materials used in this course include:

  • Learner’s guide – which acts as a text and reference as well as a guide on how to move through the course
  • Presentation – video presentation
  • Exercises – tasks for you to do to make sure you understand and give you experience in the issues covered.
  • Answers to the Exercises – answers and discussions are provided to assist your progress and understanding.
  • Chat room – you may ask questions and chat with the tutor and with other students
  • References – to other sites and documents to assist additional learning


Professional development certificates are provided at completion of the course. These are issued by eHealth Education ( a registered training organisation in conjunction with the Global eHealth Collaborative. If assessment is undertaken a Statement of Attainment will be provided indicating the skills achieved.

Industry Engagement

Members of the eHE staff and the Global eHealth Collaborative community are actively involved in national and international standards development for information exchange, including national HL7 Board members, and co-chairs of HL7 International Working Groups.